- Reservation confirmed by both parties cannot be changed.
- Only within 24 hours after the customers sent a booking request, who may cancel and get a full refund if "Local" does not confirm.
- Force majeure factors such as heavy rain, typhoons, earthquakes and other natural disasters, resulting in an inability to provide an experience.
- Unable to go to the destination, such as the airport is closed, riots, etc., resulting in an inability to provide an experience.
Please contact the Toudays team for assistance.