1. Reservation confirmed by both parties cannot be changed.
  2. Only within 24 hours after the customers sent a booking request, who may cancel and get a full refund if "Local" does not confirm.
  3. Special case
    • Force majeure factors such as heavy rain, typhoons, earthquakes and other natural disasters, resulting in an inability to provide an experience.
    • Unable to go to the destination, such as the airport is closed, riots, etc., resulting in an inability to provide an experience.

Please contact the Toudays team for assistance.